Refund policy
Messy Farmer Collective
Return & Refund Policy
At Messy Farmer Collective, every order is prepared with care, and we take pride in the products we offer. We appreciate your support of our small business!
All Sales Are Final
Due to the nature of our products, all sales are final. We do not accept returns or exchanges for changes of mind, scent preferences, or ordering mistakes.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 3 calendar days of the confirmed delivery date.
When contacting us, please include:
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Your order number
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A brief description of the issue
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Clear photographs of the product and packaging
We will review your request and determine the appropriate resolution, which may include a replacement or refund.
Refunds & Replacements
Approved refunds will be issued to the original payment method. Processing times depend on your payment provider.
If a replacement is approved due to our error or a damaged or defective product, we will cover the associated shipping costs.
Nonreturnable Items
All skincare products are final sale, except when damaged, defective, incorrect, or otherwise required by law.
Questions or Concerns?
Please contact Messy Farmer Collective with your order number and details of your concern. We're always happy to help!
Thank you for supporting our small business and the beautifully messy life behind it! 🤎
This policy does not limit any rights or remedies provided by applicable consumer protection laws.